Privacy Policy for Nizamiye Hospital
Effective Date: 2024


Nizamiye Hospital is committed to protecting the privacy of all our patients’ and customers’ personal information. This privacy policy outlines how we collect, use, store, and protect your data in accordance with state regulations and healthcare laws. We respect the rights and confidentiality of our patients, and this policy reflects our commitment to ethical practices, care, and respect for all individuals seeking our services.

  1. Information We Collect
    We may collect the following types of personal information from our patients, customers, and visitors:
    • Personal Identification Information: Name, contact details, date of birth, gender, and other personal identifiers.
    • Medical Information: Health history, current medical conditions, treatments, medications, and any other medical data necessary for providing healthcare services.
    • Payment Information: Billing details, insurance information, and other financial information related to services rendered.
    • Digital Data: Information from your interactions with our website or online services, including IP addresses, browser type, and usage patterns.
  2. Purpose of Collecting Information
    We collect personal data for the following reasons:
    • Provision of Healthcare Services: To provide high-quality medical services and treatments to our patients.
    • Billing and Payment Processing: To facilitate payment for services rendered, including processing insurance claims.
    • Communication: To communicate with you regarding appointments, treatments, test results, and other healthcare-related matters.
    • Regulatory Compliance: To comply with legal, regulatory, and administrative obligations, including reporting requirements to governmental agencies.
  3. How We Use Your Information
    Your personal information is used strictly for the purposes for which it was collected, including:
    • Providing the medical services you request.
    • Ensuring accurate billing and payment processes.
    • Maintaining accurate health records for quality care.
    • Complying with state and federal healthcare regulations.
    • Protecting your health and safety by maintaining proper care continuity.
  4. Data Security and Confidentiality
    We use state-of-the-art technology and procedures to protect your personal information. This includes:
    • Secure storage of medical records and personal data.
    • Limiting access to your information to authorized personnel only.
    • Regular auditing of our data security practices.
    • Training our staff to handle personal information in accordance with confidentiality and ethical standards.
    We respect the privacy philosophy of “discharge the sickness, not the patient,” which includes safeguarding your personal and health data even after you leave our care.
  5. Sharing of Information
    We do not share your personal information with third parties except in the following cases:
    • Healthcare Providers: Information may be shared with other healthcare professionals for treatment purposes.
    • Payment Processing: Information may be shared with insurance companies and payment processors to facilitate billing.
    • Legal Requirements: We may disclose your personal information if required by law or court orders.
    • Emergencies: We may share information in emergency situations to protect your health and safety.
  6. Patient Rights
    In accordance with our quality statement, we respect your rights as a patient, including:
    • The right to access your personal health information.
    • The right to correct inaccuracies in your records.
    • The right to request restrictions on certain uses of your information.
    • The right to request your health data be deleted, within the limits of the law and our ethical obligations.
  7. Data Retention
    We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
  8. Changes to This Privacy Policy
    We may update this privacy policy to reflect changes in our practices, regulatory requirements, or technological advancements. Any significant changes will be communicated to our patients and customers.